We welcome feedback, suggestions, and questions about torGate. Your privacy and security are our top priorities, so we provide multiple secure ways to contact us.
Contact Methods
General Inquiries:
⚠️ Important: For sensitive communications, encrypt your message using our PGP public key.
🔐 PGP Encrypted Email
For Secure Communication:
Use our PGP key to encrypt sensitive messages.
View PGP Key →What You Can Contact Us About
✅ We Welcome
- Suggestions for content improvements
- Corrections or updates to existing articles
- Recommendations for legal Tor services to add to our directory
- Technical issues or bug reports
- Questions about using torGate
- Partnership or collaboration inquiries
- General privacy and Tor questions
❌ We Cannot Help With
- Technical support for Tor Browser (contact Tor Project Support)
- Illegal activities or requests for illegal services
- Accessing or finding illegal content
- Personal security issues (consult a security professional)
- Legal advice (consult an attorney)
Submitting to Our Directory
If you'd like to suggest a legal, legitimate Tor service for inclusion in our directory, please include:
- Service name
- Onion URL (if applicable)
- Description of the service and its purpose
- Why it should be included (legal use, privacy value, legitimacy)
- Contact information for verification
Response Time
We aim to respond to all legitimate inquiries within:
- General questions: 2-3 business days
- Technical issues: 1-2 business days
- Content corrections: 1-2 business days
- Directory submissions: 3-5 business days (requires verification)
Note: We receive many messages and prioritize those that help improve torGate for all users.
Security Guidelines
For Unencrypted Email:
- ✅ Use for general, non-sensitive questions
- ✅ Safe for suggestions and feedback
- ❌ Do NOT send passwords, private keys, or personal information
- ❌ Do NOT send information about illegal activities
For PGP Encrypted Email:
- ✅ Use for sensitive communications
- ✅ Safe for whistleblowing or confidential information
- ✅ Verify our PGP fingerprint through multiple sources
- ✅ Include your PGP key if you want an encrypted reply
How to Send Encrypted Email:
- Download and import our PGP public key
- Compose your message in a text editor
- Encrypt it using our PGP key (see PGP page for instructions)
- Send the encrypted message to contact@torgate.org
Before You Contact Us
Please check if your question is already answered:
📚 Documentation
🔍 Resources
External Support Resources
For technical support with Tor Browser or the Tor network:
- Tor Project Support: support.torproject.org
- Tor Project Forum: forum.torproject.org
- Tor Documentation: tb-manual.torproject.org
💬 We're Here to Help
Whether you have feedback, questions, or want to contribute to torGate, we'd love to hear from you. Secure, private communication is what we're all about.